Purchases
For Loyalty Point purchase issues, include the product name, approximate purchase time, Apple receipt status if shown, and whether the points appeared after relaunching the app.
Undead Forever Support
Help for accounts, purchases, gameplay issues, privacy requests, and safety reports.
Contact Support
Use email for now while the app is in launch preparation.
Email Bezhig
Please include your Undead Forever display name, Bezhig ID or invite code if available, device model, app version, and a short description of the issue.
Common Topics
What to include in your message so support can help faster.
Account access
For login or account recovery, include your display name, invite code, approximate account creation date, and any error message you see.
Gameplay or bugs
For mission, battle, horde, lure, bank, healer, or market issues, include the page you were on, the action you tapped, and what happened afterward.
Safety and comments
For profile comments, broadcasts, harassment, or abuse reports, include the player name, approximate time, and screenshots if available.
Privacy requests
For deletion, export, correction, or privacy questions, email from the address tied to your account if possible and state the request clearly.